Differences

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--- access_control:relay_box [2026/05/30 13:42] – aaronds
+++ access_control:relay_box [2026/05/31 09:51] (current) – aaronds
@@ Line 29: / Line 29: @@
 If the box is not logging you on first take your fob away from the NFC sensor for five seconds and try again. If this still doesn't work then try the following:
-* Check your induction status on the members site https://members.bristolhackspace.org/ (you must be on the "Bristol Hackspace" wifi) some tools require both an in-person induction and a quiz, for some tools the inductions expire
+  * Check your induction status on the members site https://members.bristolhackspace.org/ (you must be on the "Bristol Hackspace" wifi) some tools require both an in-person induction and a quiz, for some tools the inductions expire
+  * If the members site is unresponsive or doesn't behave as expected check the "enrolement portal" PC in the laser room. If both are not functioning contact the committee
+  * Check the status of the tool on https://status.bristolhackspace.org/ this will show a red box with an error message when a login is rejected.
+      * If the tool status is INITIALISING or OFFLINE it has likely lost it's network connection - try turning it off and on again. Find the wall plug connected to the tool and switch this off for five seconds then switch it on. Some tools like the metal mill require the three phase / transwave to be running before the access control box will operate.
+      * If there is a “MAIN - ACCESS” error double check your induction status, if this is valid it is likely that the box has been configured as the wrong machine. Contact the committee on the forum (this can usually be rectified remotely).
+      * If there is a “PN532” error push the logout button and wait 5 seconds before retrying. Even if this fixes your issue please contact the committee on the forum. The NFC reader will likely fail completely soon.
+      * If the status is WAITING push the button, the status should return to AVAILABLE you should now be able to login.
+  * Turn the box off for five seconds and on again at the wall.