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| manual:relay_boxes [2026/10/30 10:05] – matt | manual:relay_boxes [2026/10/30 10:07] (current) – matt |
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| You can monitor the current status of all the Relay Boxes using the [[http://status.bristolhackspace.org|Status]] system. This can be useful for checking if a machine is out of order or if there is currently a 3D printer free before you travel to Hackspace! | You can monitor the current status of all the Relay Boxes using the [[http://status.bristolhackspace.org|Status]] system. This can be useful for checking if a machine is out of order or if there is currently a 3D printer free before you travel to Hackspace! |
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| You can also view past usage data about all our machines on our [[https://grafana.bristolhackspace.org|Graphana]] page. | You can also view past usage data from the Relay Boxes on our [[https://grafana.bristolhackspace.org|Graphana]] page. |
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| ==== Troubleshooting ==== | ==== Troubleshooting ==== |
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| If the Relay Box you wish to use it not accepting your card: | If the Relay Box you wish to use it not accepting your card: |
| * First: Try your card away, waiting 5 seconds, then tapping again. | - Try your card away, waiting 5 seconds, then tapping again. |
| * Second: Try turning the machine off at the wall and on again. The Relay Box will take a few seconds to reboot and the Status LED will start pulsing when it's ready. | - Try turning the machine off at the wall and on again. The Relay Box will take a few seconds to reboot and the Status LED will start pulsing when it's ready. |
| * Third: Check you are inducted using the [[Kiosk]]. For some tools, the online self-inductions expire after a set period and need to be taken again. | - Check you are inducted using the [[Kiosk]]. For some tools, the online self-inductions expire after a set period and need to be taken again. |
| * Forth: Check the [[http://status.bristolhackspace.org|status]] page for one of the following messages alongside the relevant tool: | - Check the [[http://status.bristolhackspace.org|status]] page for one of the following messages alongside the relevant tool: |
| * 'INITIALISING' or 'OFFLINE' - it has likely lost it's network connection - try turning it off at the wall, waiting a few seconds, then and turning it on again. | |
| * 'MAIN' - 'ACCESS' - double check your induction status. If this is valid it is likely that the box has been configured as the wrong machine. Contact the [[committee]]. | * 'INITIALISING' or 'OFFLINE' - it has likely lost it's network connection - try turning it off at the wall, waiting a few seconds, then and turning it on again. |
| * 'PN532' - push the logout button and wait 5 seconds before retrying. If this fixes your issue please contact the [[committee]]. The NFC reader will likely fail completely soon. | * 'MAIN - ACCESS' - double check your induction status. If this is valid it is likely that the box has been configured as the wrong machine. Contact the [[committee]]. |
| * 'WAITING' - push the button, the status should return to AVAILABLE you should now be able to login. | * 'PN532' - push the logout button and wait 5 seconds before retrying. If this fixes your issue please contact the [[committee]]. The NFC reader will likely fail completely soon. |
| | * 'WAITING' - push the button, the status should return to AVAILABLE you should now be able to login. |
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